We help businesses organise their customer data in a carefully, planned and constructive way. CRM Engine does not overwhelm you with unnecessary complexity and has a simple process which guides you to maximise customer satisfaction. CRM Engine is fully customised to make your business processes more efficient and additional application tools can be added as and when needed as part of our dedicated support service.
See it in action
Connect more effectively
Keep connected to your customer in a timely and effective manner.
Access more widely
Your whole team can access your data and system whenever needed wherever they are.
Work more productively.
Support and automate you current workflow making your business more productive.
Communicate more personally
Communicate a relevant message to the right person at the right time.
Satisfy more consistently
Deliver customer satisfaction consistently, by every member of your team.
Decide more informatively
Make the right decision using up to date data from your business operation.
It’s really important to get a CRM solution that follows your current business workflows. To do this, you must have input from your users/stakeholders because they need to understand how it will benefit their current work patterns and see the value that the CRM will deliver for them. There is nothing worse than having a CRM solution which no-one uses properly because the data will never tell the whole customer story which is vital for business growth.
By choosing CRM Engine to manage your Customer Database, we will support you at every step by phone, email, remote access or meetings. CRM Engine is cloud based and risk free as all Data is owned by your business. We also work on a monthly rolling contract so there is no commitment required on your part.
Sign up for your risk free trial or get in touch today so we can help understand how CRM Engine can benefit your business.
What we offer
Data Consultancy
CRM Engine
Workflow Optimisation
How we work.
We use Agile Software Development to allow use to build you a solution which is fit for purpose in a timely manner. We will often phase a project so you can start using CRM Engine as quickly as possible and start to gain the benefits of using a CRM and Automation system. We follow the Manifesto for Agile Software Development :
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
That is, while there is value in the items on
the right, we value the items on the left more.